Learn How to ResetDevice on the LG V60 ThinQ™ | AT&T Wireless

Learn how to perform a soft reset, factory reset, and alternate master reset on the LG V60 ThinQ™.

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Learn How to ResetDevice on the LG V60 ThinQ™ | AT&T Wireless

Reset Device.
Restart:
If a Power Cycle
doesn’t fix the issue,
try performing a device restart.
Press and hold the
Power/Lock button.
Select “Restart”,
select “RESTART” again
to confirm.
The device will take
a moment to restart.
If you are unable
to access the screen
or if it becomes unresponsive,
press and hold the Power/Lock
and Volume Down buttons
for seconds
until the device restarts.
Factory Reset.
A Factory Data Reset
will revert the device back
to factory settings.
It will permanently erase all
personal data, preferences,
settings, and content
such as pictures,
ringtones and apps
that are saved to the device.
It is recommended that you save,
backup important data
before proceeding.
From the Home Screen,
select the Settings App,
scroll to and select “System”.
Select “Restart & reset”.
Select “Factory data reset”,
select “RESET PHONE”,
select “Delete all”.
Select “RESET” to confirm.
Alternate Factory Reset.
If unable to perform the
standard factory reset
using the previous steps,
try the alternate method
by first powering
off the device.
With the device powered off,
press and hold the Power/Lock
and Volume Down buttons.
Release the Power/Lock button
when you see the LG logo.
Then immediately press and hold
the Power/Lock button again.
Keep the Volume Down button
held down during this process.
Press the Volume Down button
to highlight “Yes”,
then press the Power/Lock button
to select.
Press the Volume Down button
to highlight “Yes” again,
then press the Power/Lock
button to select.
The device will take
a moment to reset.
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